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Contractor Induction Handbook: Templates, Tips and Best Design

Creating a contractor induction handbook is a complex task given how much important content and safety topics need to be covered. Contractors working on site are involved in a wide range of works and come from many different trades. The risk levels of work done on site can vary based on role, the site and procedures. Covering all this in a handbook needs to be presented clearly to ensure contractors acknowledge and understand everything. A contractor induction handbook is your first mechanism to ensure they are properly inducted on the materials, are going to work safely on site and follow the correct procedure and practices while conducting work.

Most Common Contractor Handbook Topics

A contractor handbook starts with the site they are working at.
- Introduction to the organisation, site or project
- Site access and which access points should be used, when, what times, how, locations and more
- Site contacts and for which issues, phone numbers and emails
- Authorisations: who to contact for what and when
- Floor plans

From here walk through the important safety topics they need to go through while working at the site:

- How do you report an incident?
- What to do in the event of an emergency?
- How to report a hazard
- What are the current hazards on site and what do we need to know about each one?
- What safety procedures need to be understood and acknowledged
- What to do and how to work safely with confined spaces
- Everything they need to know about working at heights
- How to use a fire extinguisher, where are they with a floor plan of locations
- Manual handling
- Chemicals on site, locations and what they need to know
- Any dangers on site to be aware of
- Safety policies and site specific guidelines to be aware of

Org Chart

A common feature of contractor induction handbooks is an org chart that details and classifies the chain of responsibility and management structure. Who do the contractor report to, what are their responsibilities and role. Who to seek authorisations from and the overall org chart layers of management.

Safe Work Method Statements

A contractor is expected to supply a Safe Work Method Statement (SWMS), prior to the commencement of works, based on the level of risk for the following types of high risk work:

- demolition works
- use of explosives
- hazardous manual handling
- confined space entry
- hot works (e.g. welding)
- removal or disturbance of asbestos
- temporary supports for structural alterations
- tilt-up or precast concrete
- powered mobile plant ( e.g. forklift)
- trenches or shafts deeper than one and half metres
- use of Hazardous Substances and Dangerous Goods
- work with chemical, fuel or refrigerant lines
- work with contaminated or flammable atmospheres
- work with electrical installations or services
- work with pressurised gas distribution mains or piping
- working on roads
- involving telecommunications towers
- any water/liquids that pose a drowning risk
- working at height (two metres or more)
- works in tunnels

Online Handbook

Try creating your own contractor induction handbook online below. Delivering the handbook in an interactive and online format enables you to properly engage and ensure contractors have acknowledged, read and understood each section of your handbook. An online handbook that is interactive with embedded check lists and assessments has a much higher chance of ensuring the contractor actually read it and understood it.

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