Online Induction >> Supplier Management System
Published 06/10/2021

Tips For Improving Supplier Management

Suppliers are most essential and play a crucial role in organizations to ensure that everything runs well and efficiently. Supplier management is the whole process of establishing a high value to the money the organization pays to the suppliers. Its main aim is to ensure a plan and management of the suppliers of the services and infrastructure to the agreed service levels.

Supplier key performance indicators (KPIs)

KPIs ensure the success of a business in a given period. They help in tracking the overall goals as a business. They usually measure the performance of an organization to examine the output and identify areas that need improvement.

KPIs are essential for any business organization for they give a range for both quality and quantity data to help in the business worthiness analysis.

As an organization, you need to set goals, understand the requirements needed to achieve business goals, and establish clear guidelines on how you will achieve them. Goals are vital guidelines and guide the business plan and track activities at a specified time.

Well said, KPIs help in leading and pulling back gauges. This is an act of understanding the business procedures to evaluate weaknesses and threats. When the indicators are established, work on them to ensure a high productivity rate.

Decide on which KPIs to set

It will be easy to decide on what KPIs you need to put across in your business from your set goals. The KPIs here will be based on two factors; what type of a business it is and its size. Like an early stage, middle stage. Then choose a few KPIs which will be equivalent to your company and be able to review them.

Combine the KPIs

For each set goal with its KPIs, you combine all into common major KPIs to serve the whole business.

Supplier communication

Having combined the KPIs, initiate supplier communication and feedback. This is an essential aspect because there must be thorough communication between the suppliers to enhance the precise set of goals and give feedback. Through communication, then a clear date is set, incorrect parts are swiped up, and targets are met.

Good communication channels will enable the business to know what to achieve according to the supply chain and communication between the supply management and the organization.

Supplier risk assessment

Regular supplier risk assessment within the organization is crucial because the business may lack supplies, inferior goods, and overpricing. Risks will always arise and is a continuous process. Risks like financial risks, shortage of raw materials to supply, economic insecurity, and industrial unrest are some of the dangers which might arise.

They may be external or internal risks emerging from the business or external business environment. The threat actually may lead to losses in the industry hence affecting the set goals in the future.

Financial risks are always significant, and the business should handle and address its suppliers to avoid causing harm to the whole company. They must establish a body tasked with evaluating significant internal risks that might negatively impact the business. Through establishing a well-equipped body that will control any risks which arise will enhance business standards.

Supplier skills matrix

Supplier skills matrix show tasks, responsibilities, and skills for specific roles of each supplier for each supply. It consists of a supplier, skill, and competency chart. Matrix is used for clarifying why some goods are supplied at a given price tag and why the price has changed abruptly.

It identifies the kind of suppliers the business needs to collaborate with. The suppliers need to know the critical activity in delivering value and how goods relate to the price tag. It helps in establishing multi-skilled suppliers through training and accessing capabilities.

Improving supply management in the organization equips the supplier with sufficient information that helps in improving the quality of goods and services. Effective communication between the business and the supplier gears feedback, and the result is on-time delivery.

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What's New 01/12/2023

Supplier Management toolkit:


Supplier Induction Brochure

Supplier Management Brochure

Supplier Management Insights and Trends


Decision Making

Supplier Performance

Effective Supplier Management

Supplier Management Tips

Supplier Onboarding System