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Tips for Building an Onboarding Program

What you need to know to build an effective onboarding program

The first step is to know who you're onboarding. Are they employees, contractors, visitors? or a different employee type? perhaps maintenance workers or kitchen staff? Defining who our onboarders are should be your first step in the process.

Identify your onboarding users

Once you've identified who you are onboarding, you can then go about setting up an onboarding process for each group.

The onboarding content

Some content may be the same for some groups and then a specific learning module specific to their role type. For example, each employee group may go through an organisational learning topic introducing them to the organisation but from there they may go through specific learning topics based on their role group.

The onboarding structure

The structure should start with any information you want to collect from your users followed by a new starter introduction to your organisation or project. From there you should start with any role or site specific materials. Finally a check list and assessment.

Common onboarding programs

Common onboarding programs have assessments at the end of each onboarding chapter and a check list will have matching documents against each check list item (like a document library of policies that they tick off as they read)

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